The results of our 2013 Annual Customer Survey have finally been collated - thanks Mr. Milliner - and our Support team is pretty pleased with the results!
Based on a survey of 1000 customers, 98% rated our Support team as "Excellent".
We'd like to say a big “thank you” to all users who took part!
|Support overall satisfaction|
|Competence of staff|
|Helpfulness & courtesy|
|Response time to calls|
|Response time to e-mails|
|Response time to on-line tickets|
|Reliability of service|